Shipping policy

SHIPPING POLICY

Orders are shipped automatically from our warehouse once orders are placed so that you can enjoy your merchandise as soon as possible. This means there may not be a window of time to make adjustments to your order if you make a mistake or want to add another item.

1. SHIPPING LOCATIONS

At this time, we only offer shipping to addresses within Australia.

They must be a physical address as Private Couriers do not accept PO Boxes.

We do not offer a pick up/Click and Collect service.

2. SHIPPING TIME FRAMES

Once your order has been confirmed, it can take approximately 2 to 10 business days to receive, however this time frame may vary.

Our warehouse is located in Melbourne, Victoria. Please use the below table to assess indicative Transit Times based on orders processed before 12noon.

STATE No of Days Metro   No of Days Regional
ACT 1 2 - 3 days
NSW 1 2 - 3 days
NT 5 - 6 days 6+
QLD 1 4 - 5 days
SA 1 2 - 3 days
TAS 2 - 3 days  3+
WA 5 - 6 days  6+
VIC 1 2 - 3 days


3. ATTEMPTED DELIVERY

Your order will be delivered to the shipping address provided at checkout.

If no one is home, your order may be redirected to the local Post Office and a card detailing the pick-up instructions will be left at your house. If this is the case, Australia Post will hold your delivery for 10 business days before sending it back to us. If this occurs, we will contact you to discuss next steps.

Remember, Once your item has been registered and sent, a tracking number will be sent to your nominated email address so you can keep an eye on the incoming postage!